We offer a wide range of services, including apparel sales, screen printing, embroidery, patches,
signs, banners, decals, challenge coins, promotional items, wall graphics for the fire service or
businesses.

Maltese Cross Clothing is the new iteration of my old screen printing/embroidery company with 5
years experience in apparel sales, brandishing, and print items.

I work out of my 1000 sqft home studio in Virginia Beach, Virginia - but can can ship anywhere in the United States.

With 30 years in the fire service, I have a real passion helping the firefighter community and
firefighter-owned businesses. Not only do I provide a percentage of my profits to the National Fallen
Firefighters Foundation (www.firehero.org), I want to offer lower priced goods and services in these
times. Currently, working out of my home studio saves a massive amount of overhead for rent. I pass
every available savings on to you the customer.

Just ask, I cannot advertise everything we offer. If you are looking for a particular brand or service, I may be able to help you out. If you have an idea for a item in the merch store, graphic, design or product, drop me a line and I may do it. I just don’t do “cringy” sayings. No - “I fight what you fear” here. Just classic designs, with new offerings each week.

Honestly, It is easier to respond to email, but I can set up a time to discuss any services or products with you or your designee. Just leave as much information in the “Contact Us” section and we can normally get back to you in 24-48 hours.

The cost of our services varies depending on the specific project requirements. Please contact us
for a free quote. I seek to give customers the best prices possible. If an item goes on sale, I pass the
savings on to customers. Additionally, do to some marketing and supplier agreements, I cannot price
items on my website at a discounted rate, the suppliers require some items to have a set MSPR. By
not advertising the price, I can provide a bigger discount on items.

We accept all major credit cards, PayPal, and pre-arranged agreements on PO#’s and checks.

Yes, for signing up on our website, I will offer discount notification via emails. Additionally, on bulk
order purchases of apparel I can drop ship, free-of-charge. For example, You like our product pricing
on apparel, but use a local decorator, I can send freight to their address. Bulk order purchases of
uniforms (except job shirts) above $350 can be drop shipped, without decoration, without a shipping
charge (some conditions may apply).

Yes, If you have flexibility on arrival times, I can combine your order with larger orders to get
discounted or free freight. That way, I only charge you for the cost of shipping to send the products to
you (this applies to purchases such as screen printed items, embroidery, patches or emblems that I
create inhouse).

I offer a seven day return on manufacturer defective items, incorrect orders by suppliers, or if you
need to do a size exchange. Contact us at support@maltesecrossclothing.com for assistance. Orders
incorrectly placed or after approval will depend on circumstances. No refunds will be given on
personalized orders after production, unless it meets the above stated conditions.

Unless otherwise requested, we offer standard shipping on items via UPS. Rates may vary based
on size of shipping boxes or weights. If you require expedited shipping, please let us know when
ordering, otherwise standard ground shipping rates and times will apply.

Once your order has been processed and shipped, you’ll receive a confirmation email with your
tracking number and a link to monitor your package in real time. Please allow 24–48 hours for
tracking details to update once the carrier receives the shipment. If you haven’t received your tracking
email, be sure to check your spam or promotions folder—or feel free to contact us for assistance.